Privacy Policy

Last updated: July 10 2026

This Privacy Policy explains how BFR Construction ("we", "us", "our") collects, uses and protects your personal data when you visit www.bfrconstruction.co.uk or engage our building services. We are committed to protecting your privacy in line with the UK GDPR and the Data Protection Act 2018.

1. Who we are

BFR Construction is a building and construction firm serving Surrey and Hampshire.

Registered company name: BFR Construction
Company number: 21 Belland Drive, Aldershot, United Kingdom, GU11 3NZ
Registered/trading address: 21 Belland Drive, Aldershot, United Kingdom, GU11 3NZ
ICO registration number: 16006282 BFR ROOFING LIMITED
Email: hello@bfrconstruction.co.uk
Phone: 01252 227607

We are the data controller responsible for your personal data.

2. Information we collect

We may collect and process the following:

Contact and enquiry data — name, email address, phone number, postal address and project details you provide via our contact form, by phone or by email.
Quotation and project data — information about your property and the work you require in order to prepare estimates and carry out the works.
Correspondence — records of messages and communications between us.
Technical and usage data — IP address, browser type, device information and pages visited, collected automatically via cookies and analytics (see Section 8).

3. How and why we use your data (lawful basis)

Purpose	Lawful basis
Respond to enquiries and provide quotations	Legitimate interests / Steps prior to entering a contract
Carry out building works and manage projects	Performance of a contract
Invoicing, accounting and tax records	Legal obligation
Improve our website and services (analytics)	Consent
Send marketing (only if you have opted in)	Consent

4. Sharing your data

We do not sell your personal data. We may share it with:

Trusted subcontractors and suppliers where needed to complete your project;
Our sister company BFR Roofing where roofing works form part of your project;
Professional advisers (accountants, insurers, legal advisers);
Service providers who host our website and tools (e.g. Webflow) and process data on our behalf;
Authorities or regulators where required by law.

5. Data retention

We keep your data only as long as necessary. Enquiry data that does not lead to a contract is held for up to [12 MONTHS]. Project and financial records are retained for at least 6 years to meet HMRC and legal requirements.

6. Data security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. No transmission over the internet is fully secure, but we take reasonable steps to safeguard your information.

7. Your rights

Under UK data protection law you have the right to: access your data; request correction or erasure; restrict or object to processing; data portability; and withdraw consent at any time. To exercise any of these, contact us at hello@bfrconstruction.co.uk.

8. Cookies and analytics

Our website uses cookies to function correctly and to understand how visitors use the site. This may include essential cookies and analytics cookies (such as Google Analytics). You can control or disable cookies through your browser settings. [If you use a cookie consent banner, describe it here.]

9. Third-party links

Our site may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

10. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, helpline 0303 123 1113.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with a revised "Last updated" date.

12. Contact us

BFR Construction
Email: hello@bfrconstruction.co.uk
Phone: 01252 227607
Address: 21 Belland Drive, Aldershot, United Kingdom, GU11 3NZ